Vraag

Dille & Kamille is a Dutch retail chain founded in 1974.
The brand is known for its philosophy of simplicity, natural materials and sustainability.
Dille & Kamille stores are often located in iconic buildings and atmospheric shopping streets.
There are currently 46 stores in the Netherlands, Belgium and Germany.

Uitdaging

For Dille & Kamille Deventer we started with a lighting plan.
When it was known where the light line was placed we could start with the audio plan.
The audio plan calculates how many Spottune speakers are needed to provide the entire store with comfortable sound.
In addition, the audio plan determines where all speakers should be placed for the best result.
Once this was confirmed, the speakers could be installed easily and quickly.

Resultaat
From the headquarters of Dille & Kamille, the audio of all stores can be managed via Spottune Cloud.
This way, the playlist can be adjusted from a central location, announcements can be sent and the status of all speakers can be checked.
This creates uniformity in the customer experience, because this way the same audio experience is created in every store.
In addition, the right store music has a positive impact on customer experience and customer spending.